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Operations

A graduate role in Operations

What does it involve?

This is a role category which is often overlooked by recent graduates – but taking on an operational role is a fantastic way to get to grips with how a business really works since you will literally be operating it. You’ll be working with clients and customers (so you need good people skills) and delivering a product (which generally means having good attention to detail and being dynamic).

Depending on what kind of business you’ll be working in your role could either be centered around working with logistics teams and suppliers to arrange a delivery of a product or sitting in the ‘nerve centre’ of the business to make sure armies of chefs or drivers are working efficiently. For most, starting off in an operations role is a great way to kick-start a career with lots of responsibility, variety and all right at the centre of the action.

At its best: Sitting at the heart of a business, seeing all the other elements revolving around you and knowing you are playing an important role in delivering the product or service which the company provides. Challenging and rewarding, and an excellent way to learn about the mechanics of business.

At its worst: Very limited variety, completing basic and repetitive tasks which neither challenge nor interest, very little interaction with the rest of the business.

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