Admin & HR Roles

How to hire a graduate for a role in Admin and HR

Candidate profile:

A highly organised and efficient team player who will be able to bring together all departments and will be confident in dealing with a variety of people on a daily basis.  The candidates most likely to excel in Admin and HR roles will have a combination of patience, focus, drive and attention to detail.

Humanities, languages and communications based degrees suggest the candidate has strong verbal and written communication skills which are vital to the role.

Top skills:

  1. People skills: anyone working in this sector will be meeting lots of people everyday and will be a key part of keeping the team happy!
  2. Organisation: managing events, interviews, calendars and all sorts of other tasks at the same time requires strong organisational skills.
  3. Multi-tasking: these roles are very responsive: things are happening and the employee has to make sure they are sorted out. They will need to be able to deal with more than one thing at the same time.
  4. Written & verbal communication: whether it be communicating with employees, interview candidates, suppliers or external companies, being clear and professional in how they do so will be essential.
  5. Attention to detail: in HR and Admin, a whole team is relying on you to get it right, and small mistakes can have a big impact.

Non-office experience:

  • Any experience in a customer facing role is a great sign as an HR and Admin role requires dealing with a lot of people on a daily basis. For example, previous roles in retail, waitressing or any bar work indicate use of the core skills required for this role.
  • Similarly, participation in societies at university and roles on committees show organisation and people skills.
  • Team sports are another bonus, as great HR executives have to be team players.
  • Any charity or pastoral care roles are also useful as they suggest the candidate is personable and good with people.

Office experience:

  • Any office experience is valuable and does not need to be HR specific.
  • Customer service roles show the candidate has experience in dealing with clients in a professional setting.

Green flag

  • Confident speaker who will enjoy interacting with lots of people on a daily basis.
  • Someone with fantastic time management would be an ideal candidate here as organisation and multitasking is a key part in any HR and Admin job description.

Red flag

  • Poor written skills are a warning signal here - any errors on the CV or cover letter indicate a lack of attention to detail.
  • Anyone who dislikes regular interaction with people - this is a role oriented on interpersonal relationships.

At interview:

  • Creating role-plays to see how candidates would react in certain situations would be a a great way to test judgment and common sense under pressure to see if they would be a good fit for the role.
  • It may be a good idea to ask individuals how they would improve employee satisfaction in the work environment. Or how would they boost morale and ensure that the company/department works together as a coherent team.

Employee Expectations

Salaries in Admin & HR can vary from £16,000-£24,000, depending on what size and type of company you are. Candidates may want to improve their transferable skills if they have aspirations to move to a different department such as Marketing or Sales.

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